Help

Frequently Asked Questions

Q:   The form won't accept my email when I try to signup. What's going on?

A:   You may have already signed up. Click here to login.

 

Q:   I can't remember my password to login. How can find it?

A:   Click here to retrieve your password and follow instructions.

 

Q:   How do I update my account information?

A:   Click here to update account information.

 

Q:   How do I change my password?

A:   Click here, then click 'Username and Password' on the left menu and follow instructions.

 

Q:   How do I cancel my membership?

A:   Go to Click here, click 'View Subscriptions' on the left menu, then click 'Cancel Membership'.

 

Q:   How do I change the credit card info connecting to my recurring giving or change the giving plan?

A:   Click here, then click 'View Subscriptions' on the left menu. Then click 'Modify Membership', and complete that form with updated info.

 

Q:   How do I change what state is in my navigation bar?

A:   Click here then click 'Edit Profile' on the left menu. Scroll down and click on the drop down menu for the State field.