Frequently Asked Questions
Q: The form won't accept my email when I try to signup. What's going on?
A: You may have already signed up. Click here to login.
Q: I can't remember my password to login. How can find it?
A: Click here to retrieve your password and follow instructions.
Q: How do I update my account information?
A: Click here to update account information.
Q: How do I change my password?
A: Click here, then click 'Username and Password' on the left menu and follow instructions.
Q: How do I cancel my membership?
A: Go to Click here, click 'View Subscriptions' on the left menu, then click 'Cancel Membership'.
Q: How do I change the credit card info connecting to my recurring giving or change the giving plan?
A: Click here, then click 'View Subscriptions' on the left menu. Then click 'Modify Membership', and complete that form with updated info.
Q: How do I change what state is in my navigation bar?
A: Click here then click 'Edit Profile' on the left menu. Scroll down and click on the drop down menu for the State field.